INTERNATIONAL SHIPPING– WAIST SAUNA®

FREE SHIPPING ON ALL U.S. ORDERS 

INTERNATIONAL SHIPPING

INTERNATIONAL SHIPPING: 

Waist Sauna is proud to service our customers from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction.  The site will default US Dollars on the checkout page.

In some instances, delivery may be delayed depending on your country's customs. Waist Sauna and the carrier do not have control over how long customs deem fit to hold a package. In addition, certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as Waist Sauna does not cover additional customs fee charges. Waist Sauna is not responsible for applicable customs fees, import duties, taxes, or any other charges.

Shipping Type

Processing Time

In-Transit Time

Expected Delivery
(After Receipt of Order)

Canada

2 Business Days

5-7 Business Days

8-12 Business Days

UK 

2 Business Days

 5-10 Business Days

13-20 Business Days 

International

2 Business Days

5-10 Business Days  13-20 Business Days

 

Overnight Shipping - Orders placed before 1PM CST will be shipped same business day via 1-business day overnight shipping. If placed after 1PM CST, orders will ship on the next business day. Overnight Shipping + Saturday Delivery - Must choose Saturday delivery at checkout on Friday in order for your order to be delivered on Saturday. This is a premium service. 

In-Transit Time - Starts when your order has been shipped, and does not include standard processing time of up to 2 business days. Business days do not include Saturdays, Sundays, or US Holidays. For information on anticipated delivery (inclusive of processing and transit times)

DHL Express Shipments - DHL Express shipping methods do not include Duties or Taxes. Duties and Taxes are subject to being collected at the time of delivery by the carrier. Additionally, DHL Express Overnight shipments placed for Canada will only ship via Overnight if placed before 4PM CST. If placed after 4PM CST, orders will ship on the next business day.

 

SHIPPING FEES RETURNS:

Shipping fees are non-refundable unless you have received a damaged item and would like to return it. To report a damaged item, please use the following process:

1) Contact our Customer Care team via the Online Request Form.

2) Provide photo(s) along with a description of the damaged item(s) and your order number associated with the items in question.

Once we receive your email and assess the damage(s), we will be in contact with you to determine the needed outcome. Please note that all damaged, defective, and incorrect items must be reported within 7 days of delivery.

 

 

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